24×7 Emergency Spill Response 1300 785 003

Emergency Spill Response Services

In the face of environmental incidents and spills, rapid and professional management is not just a regulatory requirement — it’s a crucial step toward safeguarding your business as well as our environment and public safety.

Round-the-clock emergency spill response services across New South Wales, Victoria and Queensland. Our expertise is geared towards minimising environmental impact, ensuring the safety of all involved, and restoring operations with minimal downtime.

Our Emergency Spill Response Process

Cleanway’s spill response protocol is designed to offer a seamless and efficient resolution to spill incidents. This process includes:

Initial Assessment

Quick evaluation of the spill to determine the best course of action.


Rapid deployment of measures to prevent further spread of the spill.


Thorough removal of the spill using specialised equipment and techniques.


Safe and compliant disposal of contaminated materials.

Why Choose Cleanway for Emergency Spill Response

Case Study 1

Rapid Response to Manufacturing Plant Spill


A manufacturing plant in New South Wales faced a significant chemical spill late at night, posing environmental and employee safety risks. The spill required immediate attention to prevent contamination of the surrounding area and waterways.


Cleanway’s emergency response team was on-site within 45 minutes of the call. The team quickly assessed the situation, contained the spill, and began cleanup operations using specialised equipment to remove the hazardous material thoroughly.


The prompt and efficient response prevented environmental damage and allowed the plant to resume operations with minimal downtime. The plant manager praised Cleanway’s professionalism and effectiveness, highlighting the team’s ability to quickly manage a potentially disastrous situation.

Case Study 2

Handling a Fuel Spill on a Major Highway


A logistics company experienced a fuel spill from one of its tankers on a busy highway in New South Wales. Faced with the situation’s urgency and potential for significant traffic disruption and environmental harm, they contacted Cleanway.


Cleanway’s team arrived swiftly, implementing traffic control measures to ensure safety while containing and cleaning up the spill. The operation was completed efficiently, minimising the impact on traffic and the environment.


The logistics company’s operations manager expressed gratitude for Cleanway’s rapid response and the high level of service provided, stating that Cleanway’s expertise and readiness were instrumental in resolving the incident quickly and effectively.

Case Study 3

Emergency Response to a Warehouse Incident


A warehouse storing hazardous materials in Sydney experienced a leak, threatening local waterways and requiring immediate action to avoid a significant environmental incident.


The warehouse manager commended Cleanway for their swift action, noting that the spill was contained and cleaned faster than expected, preventing environmental harm and ensuring business continuity with minimal disruption.


The logistics company’s operations manager expressed gratitude for Cleanway’s rapid response and the high level of service provided, stating that Cleanway’s expertise and readiness were instrumental in resolving the incident quickly and effectively.

Client Testimonials

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What is the typical response time for an emergency spill?

Cleanway is committed to providing rapid response services for emergency spills. Our goal is to dispatch a team within an hour of receiving a call, ensuring quick containment and mitigation of the spill. Our 24/7 availability across New South Wales and Victoria helps us reach the site promptly to address the emergency.

Cleanway is equipped to manage a wide range of spill incidents,
including but not limited to:

  • Chemical spills, including hazardous and non-hazardous chemicals
  • Oil and fuel spills, including diesel, petrol, and other hydrocarbons
  • Industrial spills, involving materials like solvents, paints, and acids
  • Environmental spills that may impact soil, waterways, and the surrounding ecosystem

To enhance spill preparedness, businesses can take several key steps:

  1. Risk Assessment: Conduct regular risk assessments to identify potential spill hazards and implement measures to reduce these risks.
  2. Spill Response Plan: Develop and maintain a comprehensive plan detailing procedures for immediate action, notification, containment, and cleanup.
  3. Training: Ensure staff are trained in spill response procedures, including using spill kits and personal protective equipment (PPE).
  4. Spill Kits: Spill kits and containment materials are readily available at potential spill sites. Kits should be tailored to the types of materials handled by the business.
  5. Emergency Contacts: Maintain a list of emergency contact numbers, including Cleanway’s 24/7 emergency response number, for immediate assistance

Need Emergency Spill Response Services?

For emergency spill response or to discuss how Cleanway can assist your business in environmental management and compliance, please contact us via our 24/7 emergency number on 1300 785 003. Our team is ready to provide the support and expertise needed to navigate the challenges of spill management.